Insurance Woe
Wednesday, February 7th, 2007How long does it take to fully settle a car insurance claim where you were the totally innocent party?
1 month?
2 months?
4 months?
6 months?
No. My claim still isn’t settled a full six months after the accident. Here is a quick timeline:
August: Canadian crashes into my car, I get given a hire car, my car written off, cheque from insurance company arrives, I start shopping for a new car
September: Begin uninsured loss recovery process so that I can keep my three years no claims bonus and get my policy excess back, also buy new car
October: Third party (TP) insurance company claims that I crashed into the back of their vehicle. This is odd since the damage was to the rear of my car.
November: TP insurance company finally admits liability but dispute that there was any damage to my vehicle (note: my vehicle written off).
December: TP insurance company want to see my written off car to assess damage. Note that by now it has been scrapped by my insurance company.
January: TP insurance company demand to see the assessors report of damage to vehicle. Finally accept that they are not going to be able to see the vehicle.
February: My insurance company being really really slow.
I am going to have to start chasing this up every day. £150 isn’t a huge amount of money and at this rate I will have spent that in phone calls and time to sort it all out. However it is the principle of it all that bothers me. It really shouldn’t take over six months to sort a rear end shunt out. Secondly I don’t really want to lose my 3 years no claims bonus as that really will cost me a lot of money when I come to renew my insurance.








